Dual Control/Contract Hire Maintenance Process

Servicing the Vehicle

Service required for a Vauxhall Corsa at 20,000 miles
Service required for a Ford Fiesta at 12,500 miles
Contact Customer Care Team 1000 miles before the service is due to allow booking time.

Option Maintenance includes all scheduled servicing and necessary repair costs,
batteries and exhausts (excludes accident damage, tyres or excessive wear & tear).

RING - CUSTOMER CARE TEAM Tel: 0845 267 0243

When you call this number please tell the operator you have a 'Vehicle Solutions vehicle' so they know where to direct your call.

Fault on the Vehicle

RING - CUSTOMER CARE TEAM Tel: 0845 267 0243

When you call this number please tell the operator you have a 'Vehicle Solutions vehicle' so they know where to direct your call.

Warranty issue

Maintenance Cover
All mechanical repairs and services are included in the monthly rental
Free replacement vehicle if your car is off the road for more than 48 hours due to mechanical failure
Breakdown home start and recovery is also included.

RING - CUSTOMER CARE TEAM Tel: 0845 267 0243

When you call this number please tell the operator you have a 'Vehicle Solutions vehicle' so they know where to direct your call.

Customers Responsibility

We are a member of BVRLA and follow the industry standard 'fair wear and tear'. Any damage issues please contact.

RING - CUSTOMER CARE TEAM Tel: 0845 267 0243

When you call this number please tell the operator you have a 'Vehicle Solutions vehicle' so they know where to direct your call.